Track Order
Track your order
Here's how to see where your package is.
Check your shipping confirmation email
When your order ships, we email you a tracking number and a link to follow your package. Tracking updates can take 24–48 hours to appear after the label is created.
View your orders
Sign in with your email address to see your order status. We'll email you a one-time code — no password needed.
Sign in to view ordersNeed help with your order?
Email us with your order number and we'll look into it for you.
us@alixavien.com